Shipping and Returns

Folder for adding Shipping FAQs articles

How Long Will My Delivery Take?
In-Stock Products For US Customers, most orders placed before 1 pm local time will ship from our warehouse the same business day. Orders placed after 1 pm ...
Tue, 27 Jul, 2021 at 10:53 PM
How can I Return an Item?
Absolutely, we want our customers to have complete confidence that they only need to purchase products that they are able to use. We do have a few condition...
Thu, 29 Jul, 2021 at 10:53 PM
Is the delivery time of day flexible?
Not generally.  We understand that you might not always be available at the scheduled time for delivery generated by us.  In many cases, t...
Tue, 27 Jul, 2021 at 10:56 PM
Does RV Part Shop ship Internationally?
We ship worldwide only on orders placed at our Canadian site, https://rvpartshop.ca.   International customers do not qualify for our Free Ship...
Tue, 27 Jul, 2021 at 11:04 PM
Why did I only receive part of my order?
In most cases, this is because items in your order were shipped from different warehouses and there is a difference in the time-in-transit.  So lik...
Tue, 27 Jul, 2021 at 11:27 PM
I didn't get what I ordered, What should I do?
Unfortunately, mistakes do occur.  We try to be as careful as possible with our data, order entry and fulfillment, but in some cases you may get an...
Tue, 27 Jul, 2021 at 11:10 PM
What Carriers do you use?
In Canada, we use a variety or carriers depending on the location of the warehouse, the type of product and the location of the customer.  Courier ...
Tue, 27 Jul, 2021 at 11:13 PM
Can you ship to PO Boxes/Rural Route Numbers?
In Canada, we generally ship only to street addresses, not post office boxes or Rural Route numbers used exclusively by Canada Post.  If an order i...
Tue, 27 Jul, 2021 at 11:25 PM
What are your Shipping Policies, Services and Standards?
Free Shipping Offer Orders qualify for our Free Shipping Offer only if the total value of items on a single order exceeds $99.00 before taxes. Multiple ord...
Tue, 27 Jul, 2021 at 11:23 PM