Your orders

Folder for adding Your order articles

Order Status and Shipment Tracking
To see the status of your order, log in to your "My Account" page on our site.  To do that first log in to the account by clicking on the "Lo...
Tue, 5 Oct, 2021 at 7:16 AM
I made a mistake when ordering, What can I Do?
If you discover your error just after ordering, call us and/or send us a message by creating a ticket IMMEDIATELY.  Our order processing is automat...
Sun, 1 Aug, 2021 at 12:54 PM
My Order is Missing some Pieces
To get you your products as quickly as possible, we ship our orders from the warehouse that has available stock and is closest to the customer's shippi...
Sat, 31 Jul, 2021 at 3:42 PM
I Received a Different Part than I Ordered
While we do our best to avoid them, mistakes involving the shipment of incorrect items do happen on our end when processing orders.  These can occu...
Sun, 1 Aug, 2021 at 12:02 PM
Where is My Packing Slip?
To reduce costs and to help to save the environment, we no longer place paper packing slips in the package with your product shipment.   If you...
Sun, 1 Aug, 2021 at 12:41 PM
What is a Special Order?
Special orders need to be done for products that are available for purchase, but that we do not normally stock in our warehouses.  In most cases, this is be...
Tue, 5 Oct, 2021 at 6:37 AM