Toll Free Phone/Fax (Canada): 877-607-4446

Toll Free Phone/Fax (USA): 877-223-0343

Local/International Phone: +1 705 725 1112

To Send Us a message, use the “New Support Ticket” link above, or click on the Contact link on the upper left of each page on our website, or the "Get Support" tab on the lower right side of the screen 


Contact Customer Service for information on the appropriate location address to send returned goods or correspondence.  All returns must have a valid RMA label attached, please request one prior to returning any product to our warehouse.  See our USA Returns Policy or Canadian Returns Policy for more detail


May to October

Mon - Fri: 9:00am to 8:00pm

Saturdays: 10:00am to 4:00pm

Sundays/Holidays: Closed

November to April

Mon - Fri: 9:00am to 5:00pm

Saturdays/Sundays/Holidays: Closed

NOTE: All Times are Eastern Time (US/Canada)


Sorry, because of internet fraud, we do not offer customer pickups at our warehouses.  All items are shipped promptly from 12 Warehouses across North America.  Most orders over $99.00 are shipped free of charge.