We use email communication extensively to send you information regarding an order you have placed or a shopping cart you have created.  For customers who have placed an order these emails will include:

  • Confirmation of account creation
  • Confirmation of you order
  • Notification of the Order being processed by our warehouse
  • Shipping Notification
  • Request for Product/Store Review

in addition to other messages designed to keep you informed on the status of your order or to provide you the opportunity to give feedback on the product and service you received from us.

You may also receive from us emails reminding you of a shopping cart that you have abandoned, advising you that a part you were looking at has dropped in price, or telling you that a product that was previously out of stock has been re-stocked and is available for you to purchase.  

All of these emails are considered to be what is called transactional because they are related to a transaction or pending transaction.  The list of customers who receive these emails is a separate one from our newsletter emails.

If you receive a transactional email, it does not necessarily mean that you are part of the email list to which we send our newsletter. If you wish to no longer receive emails from us, you must unsubscribe from each list separately.

We strongly suggest that you subscribe to both lists as they contain valuable information that will save you time and money on your outdoor lifestyle purchases and keep you advised of the progress of any order you may place.

Unsubscribing from the transactional email list does not mean that you will stop receiving order-related emails from us, because we are legally obligated to provide order information (such as tax invoices) to you. 

Thank you for subscribing.